7-Day Money-Back Guarantee
At VPNPROUS, we are confident in the quality of our service. If you are not satisfied with your purchase for any reason, we offer a full refund within 7 days of purchase. No questions asked.
Refund Eligibility
To be eligible for a refund: You must request the refund within 7 days of the original purchase date, The voucher must not have been used/activated, Refund requests after 7 days may be considered on a case-by-case basis.
How to Request a Refund
To request a refund: Contact us via Telegram Bot (@VPNProus_Bot) — fastest method, Or email us at [email protected], Include your order number and the email/chat ID used for purchase, We will process your refund within 24-48 hours.
Refund Processing
Refunds will be processed to the original payment method. Cryptocurrency payments will be refunded in the equivalent USD value in the original cryptocurrency at the current exchange rate. Processing time may vary depending on the payment method (typically 1-5 business days).
Non-Refundable Situations
Refunds may not be issued in the following cases: The voucher has been fully or partially used, More than 7 days have passed since purchase, The refund request is for a free trial, Violation of our Terms of Service.
Contact for Refunds
For any refund-related questions, please contact us: [email protected] or via Telegram @VPNProus_Bot.
Last updated: July 9, 2026