VPNWhen your VPN acts up, logs are your best friend. They tell you exactly what's happening under the hood. In this guide, we'll show you how to export VPN logs from our four apps—MD Proxy VPN, Nur Tunnel VPN, Ultra Tunnel VPN, and Marvs Go VPN—so you can fix issues fast. And remember, if you're not already a premium user, grab a voucher for just $1 to unlock 30 days of full access.
Why Export VPN Logs?
VPN logs record connection attempts, handshake processes, data transfer, and error messages. Exporting them helps you:
- Identify why a connection drops or fails
- Check if your ISP is blocking VPN protocols
- Verify server availability and load
- Share detailed info with support for faster resolution
Without logs, troubleshooting is guesswork. With logs, you can pinpoint the exact moment something goes wrong.
Getting Started: What You Need
Before exporting, ensure you have:
- One of our VPN apps installed (MD Proxy, Nur Tunnel, Ultra Tunnel, or Marvs Go)
- An active premium subscription (1 voucher = 30 days, $1)
- Access to your device's file manager or share options
All four apps have similar log export features, but steps may vary slightly by platform (Android/iOS). We'll cover the general process that works for most.
Step-by-Step: Exporting Logs from MD Proxy VPN
MD Proxy VPN is our most popular app. To export logs:
- Open the app and go to Settings.
- Scroll down to Advanced or Diagnostics.
- Tap Export Logs.
- Choose a sharing method (email, cloud storage, etc.).
- Send the log file to yourself or your support contact.
The log file is a .txt file with timestamps and error codes. It's safe to share—no personal data is included.
Exporting Logs from Nur Tunnel VPN
Nur Tunnel VPN focuses on speed and stability. To get logs:
- Launch Nur Tunnel and tap the hamburger menu (three lines).
- Select Support.
- Tap Share Logs.
- Pick your preferred app (Gmail, Drive, etc.).
- Send the log to yourself or paste it in a support ticket.
If the export fails, make sure you have an active connection or try again after a few seconds.
Exporting Logs from Ultra Tunnel VPN
Ultra Tunnel is known for its robust features. Here's how to export logs:
- Open Ultra Tunnel and go to Settings.
- Tap on Logs.
- Click the Export icon (usually a share arrow).
- Choose to save the log to your device or share via email.
- If you're on iOS, you might see an option to Copy logs to clipboard—paste them into a note.
Logs are stored in a compressed format; you can unzip if needed.
Exporting Logs from Marvs Go VPN
Marvs Go VPN is the lightweight option. Steps:
- Open Marvs Go and tap the gear icon.
- Scroll to Diagnostic.
- Tap Export Diagnostic Logs.
- Select a sharing method and send the logs.
If you don't see the option, update the app to the latest version—older versions may lack this feature.
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Frequently Asked Questions
Logs contain timestamps, server IPs, connection status, error codes, and protocol details. They don't include your browsing history or personal data.
Export logs whenever you experience connection issues. For ongoing problems, export logs right after the issue occurs to capture the error.
Yes, in most apps you can export logs even when disconnected, as long as you can open the app's settings. The logs will show the failed connection attempts.
Exporting logs is a core feature available to all users, but for full functionality and support, we recommend an active subscription. You can get 30 days for just $1.
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